Effective Date: 1/1/2024
1. Delivery Policy
- Digital Products: All products on EA Forex Store are digital and available for immediate download once payment is confirmed. You will receive an email with download instructions and a link to access your product.
- Delivery Confirmation: A confirmation email will be sent to your registered email address upon successful purchase. Please check your inbox (and spam/junk folder) to ensure you receive this email.
2. Return Policy
As our products are digital downloads, we do not accept refunds or returns once the product has been delivered. All sales are final. Please carefully review product descriptions and compatibility before completing your purchase.
3. Update Policy
- Product Updates: If the product does not work with the latest MT4, please send us an email: [email protected] and we will update free it within 1-3 business days.
- The product is damaged: If the product is damaged or does not work, we will guarantee to compensate you with 2 other products of equal price.
4. Exchange Policy
- Product Assistance: If you encounter technical issues with your product, please contact our support team at [email protected]. We will work with you to resolve any issues and ensure your product functions as promised.
5. Non-Delivery Issues
If you do not receive the product after completing your payment, please:
- Check your spam or junk mail folder for the confirmation email.
- Contact us at [email protected] with your order details, and our team will assist you in accessing your purchase.
6. Contact Information
For any questions or issues regarding our Delivery & Return Policy, please reach out to us at [email protected].
By making a purchase on EA Forex Store, you agree to our Delivery & Return Policy. Please contact us if you need further assistance or have any concerns before making a purchase.